Question 1

How do I connect my Pinterest account?

Accepted Answer

Simply download Pinx, open the app, and tap "Sign in with Pinterest". You'll be redirected to Pinterest to authorize the connection. Your Pinterest password is never stored in Pinx.

Question 2

How much does Pinx cost?

Accepted Answer

Pinx is free to download and use with ad-free viewing, up to 10 boards, and 25 pins per board. For power users, the optional Pro upgrade is a one-time purchase of $1.99 (or £1.99 in the UK) that unlocks unlimited boards, pins, and background refresh — no subscriptions ever.

Question 3

What devices does Pinx work on?

Accepted Answer

Pinx works on iPhone (iOS 15.0+), iPad, and Android devices (Android 8.0+). We're working on a web version coming soon.

Question 4

Is my Pinterest data safe?

Accepted Answer

Absolutely. We use secure OAuth authentication and never store your Pinterest password. Your data stays with Pinterest - we only access it to display your boards and pins to you.

Question 5

Can I use Pinx without a Pinterest account?

Accepted Answer

No, Pinx requires a Pinterest account to work since it displays your Pinterest boards and pins. If you don't have a Pinterest account, you'll need to create one first.

Question 6

How do I log out?

Accepted Answer

Go to Settings > Account > Log Out. This will disconnect your Pinterest account from Pinx.

Question 7

Can I create new pins in Pinx?

Accepted Answer

Pinx is focused on viewing your saved pins. To create new pins, use the Pinterest app or website. Pinx will automatically sync and display any new boards or pins you create.

Question 8

Does Pinx work offline?

Accepted Answer

Pinx requires an internet connection to load your pins from Pinterest. However, recently viewed pins are cached for quick access.

Question 9

How do I change the layout?

Accepted Answer

Tap the layout icon in the top right corner while viewing a board. You can switch between grid and list views, and adjust the number of columns.

Question 10

Why aren't my boards loading?

Accepted Answer

First, check your internet connection. If the problem persists, try logging out and back in. If that doesn't work, contact our support team at hello@pinxapp.com.

Question 11

The app is running slowly. What should I do?

Accepted Answer

Try closing and reopening the app. If it's still slow, check if you have the latest version installed. Clear the app cache in Settings > Advanced > Clear Cache.

Question 12

How do I report a bug?

Accepted Answer

We appreciate bug reports! Email us at hello@pinxapp.com with details about the issue, including your device type and iOS/Android version.

Question 13

Can I get a refund?

Accepted Answer

Refunds are handled through the App Store or Google Play. If you're not satisfied, contact Apple or Google within 14 days of purchase for a refund request.

Question 14

Can I use Pinx on multiple devices?

Accepted Answer

Yes! Your purchase is tied to your App Store or Google Play account, so you can use Pinx on any device signed in with that account.

Question 15

Do I need to pay again if I switch phones?

Accepted Answer

No! As long as you use the same App Store or Google Play account, you can re-download Pinx on your new device at no additional cost.

Question 16

Do you store my Pinterest data?

Accepted Answer

No, we don't store your Pinterest boards or pins. Pinx accesses your data directly from Pinterest each time you use the app.

Question 17

Can you see my private boards?

Accepted Answer

Pinx only accesses what you give it permission to see through Pinterest's official API. We never access anything you haven't explicitly authorized.

Question 18

Do you sell my data?

Accepted Answer

Never. We don't sell, rent, or share your personal information with third parties. See our Privacy Policy for full details.

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